Privacy Policy

At chloemarkham.co.uk ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services. Please read this policy carefully to understand how we handle your personal data.

1. Information We Collect

We may collect personal information directly from you, automatically, or from third-party sources:

Personal Information You Provide: This includes information you provide when you subscribe to our newsletter, join our membership, sign up for courses, book a consultation, or contact us through the website. Examples include your name, email address, payment information, and any other information you choose to provide.
Automatically Collected Information: When you browse our site, we may automatically collect information such as your IP address, browser type, device information, and browsing activity through cookies and similar technologies.
Third-Party Sources: We may also collect information from third-party service providers, like payment processors, when you make a purchase or book a service.

2. How We Use Your Information

We use the personal information we collect to:

Provide and manage our services and membership programs
Process payments and complete transactions
Communicate with you about updates, promotions, and offers related to our services
Improve our website and services based on user feedback
Ensure compliance with legal obligations
Prevent fraud or other illegal activities

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve user experience, analyze site traffic, and understand user preferences. Cookies are small text files placed on your device that allow us to recognize your device and gather information.

You can control and manage cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the site.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to others. However, we may share your data with trusted third parties under the following circumstances:

Service Providers: We may share your information with third-party providers who assist us in delivering services, such as payment processors, email marketing platforms, and website hosting providers.
Legal Compliance: We may disclose your information if required by law or in response to a legal process, to protect our rights, or to prevent illegal activity.

5. Data Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access the personal information we hold about you
The right to request correction or deletion of your data
The right to object to or restrict certain types of data processing
The right to withdraw consent for data processing

To exercise these rights, please contact us at chloe@chloemarkham.co.uk.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. Please review the privacy policies of those third-party sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of our website after changes are made will signify your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at: chloe@chloemarkham.co.uk